The Carlton | best in class measures
Everyone at The Carlton is determined to play their part in reducing the transmission and risk of Covid-19 and the coronavirus illness, making your Stay Safe. It’s in all our interest to ensure a safe stay for you, our other guests and for our team. We realise that choosing to stay at The Carlton is your choice. Below we detail the measures we are putting in place right now to ensure that your stay in our hotel can be enjoyed safely. Our recent accreditation from both Visit England and the AA underline our thorough approach to your Stay Safe at The Carlton.
We reopened on Monday 6th July 2020, given the recent Government announcement allowing the hospitality sector to come out of lockdown.
Our investment in the business means that we have upgraded all customer facilities in the past 36 months to a clean and hygienic standard. Small things, like fully tiled bathrooms in your room and sensor / touch free taps and hand driers in public toilets now mean more than anything.
What you won’t know is that behind the scenes we’ve also upgraded. For example in new kitchen equipment, walk in chiller & fridges, improved maintenance, new windows throughout, brand new hotel roof, replacement boilers, and much more. Our ethos has been to modernise and in turn make the jobs of our team and ourselves easier to manage. This all means we can better focus on managing the current challenges and looking after you safely.
We’ve been consistent in training our team and encouraging best practice. All the team have annual and regular online and face to face training and coaching. And in March all passed their infection control (including Coronavirus) training module.
Together with our recent investment and new measures to reduce the risk of Covid-19, we believe, right now, that we are in a better position to ensure you continue staying safe at The Carlton. If you have any questions or concerns please do call us on 01271 862446 or email firstname.lastname@example.org.