What our customers say about us..
We’ve been awarded the Trip Advisor Certificate of Excellence 7 years in a row.
Fantastic deli takeaway
First, visit to my parents after four months due to lockdown, we ordered a deli menu delivery so we could share the special occasion in their garden while self-distancing. The Carlton Hotels deli offers a fantastic choice of menus and we chose menu D which they then carefully ensured met our dietary requirements. Delivered, freshly made, this is a great way to eat out whilst locked in. Or, after lockdown, a luxury picnic or pre-prepared lunch. Westcountry portion sizes too! We loved all the dishes but my favourites were the aubergine rolls, pork and apricot sausage rolls and scotch egg. We will be back.”
Great stay at the Carlton hotel
Great location, clean, great food and family friendly
What a lovely hotel! Great service from start to finish and the staff were extremely accommodating. We visited the day it reopened after lockdown, for a short trip away with my husband and two children (3.5 and 19 months) they upgraded our room to one of the newly refurbished rooms which were spacious and had two beds in it a large king-size and a single bed ( room 105). The room had a safe, hairdryer and mini-fridge, handy to put milk in for the children and due to cleaning restrictions, they provide sashes of shampoos, soap and shower gel. Lots of hand sanitiser stations all over the hotel. Free parking on site. And a lift to access all floors. Overall, id definitely be returning with my family to Carlton Hotel again.